At London Finishing Services, we are committed to protecting the privacy of our customers and visitors. We understand the importance of data protection and security and we take every measure to ensure that all of your personal information is kept confidential and secure.

IN BRIEF

Our Privacy Policy is summarized below.

Who are we?

London Finishing Services offers a complete range of tiling, painting and decorating, renovation and plastering services for both commercial and residential customers in London and the surrounding area. Our team of experienced professionals guarantee high-quality workmanship and the latest products and techniques to ensure outstanding results. We pride ourselves on providing a dependable and prompt service that fulfils all of our customer’s requirements. With competitive prices and fast turnaround times, London Finishing Services is the perfect choice for any of your residential or commercial projects.

What information do we collect from you?

In order to provide our services and/or use this website, we collect and use information about you.

How do we collect and use information?

Our goal is to gather information about our clients so that we can fulfill our obligations to them, respond to inquiries, and to provide other internal marketing services (e.g. conversion tracking on Google Analytics).

Information control

Under the General Data Protection Regulation, you have rights over the information we hold about you.

Use of ‘cookies’

London Finishing Services uses cookies; by using and browsing this website, you consent to their use in accordance with this Policy. It is your responsibility to turn off cookies if you do not consent or to refrain from using our website if you do not consent.

Security

We take the security of our website visitors and customers very seriously at London Finishing Services. We have an internal Data Security Policy that describes how we safeguard and secure the information we collect.

Data Breaches

When a personal data breach occurs, we have a clear process for handling it. Whenever there is an unauthorised access to your personal information, London Finishing Services will notify you immediately.

Complaints

Is there anything you want to complain about in regards to our handling of your personal information? Upon receiving your inquiry, we will investigate it thoroughly. The Information Commissioner’s Office (ICO) can also be contacted if you are not satisfied with our response.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What information do we collect?

We may collect, store and use the following kinds of personal data:

  • Information about your visits to and use of this website including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide to us for the purpose of registering with us, such as your name, address, telephone number, email address, payment details and other information.
  • Information that you provide to us for the purpose of making a purchase, such as your name, address, telephone number, email address, payment details and other information.
  • Information contained in or relating to any communication that you send to us or submit, such as enquiries you submit to us regarding our services.

How do we use your information?

We may use your personal information to:

  • Provide you with the services that you request from us.
  • Administer your account and/or contact you in relation to the services we provide.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Notify you of changes to our services.
  • Send you marketing communications, if you agree to receive them.
  • Analyse website usage and improve our services.
  • Protect our business and customers.
  • Comply with applicable laws and regulations.

We will never sell or rent your personal information to any third party.

If you have any questions about this Privacy Policy, please contact us by email.